A thoughtful reply, while you’re still listening.
Click into an empty reply in email or chat and press one shortcut. HunchKey reads the customer’s message and suggests a reply in the tone you set for work. Started the answer yourself? The same keys finish it.
Early edition · 100% free · No payment details required
Alex Rivera wrote
Hi, I haven’t been able to sign in since yesterday. It just says something went wrong.
Make room for the person behind the ticket.
One shortcut in the places you already write. With screen context on, click into an empty reply and HunchKey writes it from the conversation, in the voice you use with that person. Halfway through a sentence? The same keys finish it.
Start with understanding
Draft an acknowledgment that addresses the message you can see.
Ask the next question
Get help wording a useful clarification without promising an answer you have not confirmed.
Fix the draft
Use the rewrite shortcut to improve a message before you send it.
Before you begin.
Will it know our policies or ticket history?
Do not assume it has access to your help desk, account records or internal policies. It uses the context available through your enabled settings. Check every answer against your own sources.
What do I need?
A Windows computer or a Mac running macOS 12 or later, a HunchKey account, and an internet connection. Compatibility depends on each app’s text fields and your context settings.
Your next message,
in your voice.
Get HunchKeyEarly edition · 100% free · No payment details required